I have to say, we have used your company for at least 8 years of our ski holidays and find the service fantastic. All staff are friendly, helpful and kind. Nothing is too much trouble.Thank-you
Nous avons été tres content de notre séjour a Vallandry.
Le chalet “Le Cairn” avait le comfort nécessaire pour les 12 personnes. Tous étaient très content, adultes et enfants. Mais c’est surtout le service du personel de votre agence que j’ai apprécié. L’acceuil à l’arrivée ainsi que la réservation du matériel de ski, des forfaits, la commande du pain, tout a été impeccable. Merci pour tout.
C’est pouquoi on a l’intention de revenir l’année prochaine.
Nous avons découvert Alpine Essence il y a un an et nous sommes revenus cette année, nous sommes ravis des contacts avec vous, que ce soit pour la location par mail ou à l’agence pendant le séjour. Le chalet que nous avons occupé est bien agencé et équipé, sans luxe excessif mais avec du charme. Les services (pain, bois, gentillesse) sont parfaits.Merci!
Thank you all so much for a great week at Chalet Le Morey. We had exceptional support from your office with all our Pre-arrival queries which made everything super easy. Also please pass our thanks to Paradiski who were outstanding on Sunday morning at 0830. I thought it would be a bit of a stress to make it to 0900 ski school but they exceeded all expectations of efficiency and were super speedy.
Pleasant flat for 2 families. Comfortable and homey with more amenities in kitchen (even a scale, blender, measuring cup) than standard rental flat. Photos of owners on the wall makes it personal.
Excellent service and I would definitely recommend you to others. Thank you very much for all your efforts, we had a great time and hope to stay with you again next year.
Très beau logement accessible facilement et près du centre de la station. appartement spacieux pour 10 personnes sauf la table un peu juste... la cuisine est très bien équipée et le coin salon appréciable. le fait d'avoir 2 salles de bain et 2 toilettes pour 10 personnes est très appréciable aussi par contre revoir la literie du canapé car elle est fatiguée... je recommande fortement tout de même car il est très agréable
Dear Team,We had a great holiday. The Alpine Essence staff were unfailingly helpful during the booking process and when bombarded with questions before we arrived. Check-in was straightforward and it was great to have the lift passes ready when we arrived (and at a discount price). It was good to be able to store our luggage with you for the morning of our arrival so we could ski before the chalet was ready - this is a big advantage. The team were all very helpful in all our contacts during our stay. The position of the chalet was perfect and we did not find the walk to and from the village centre a problem. We loved the chalet's living/dining areas.
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We had a very nice time. The cottage was fine; beautiful kitchen with all the trimmings, a spacious and sunny terrace and close to the ski lifts (10 meters walk and up a flight of stairs) and located in the middle of a beautiful ski area.
We had a great time even though the snow conditions weren’t perfect. We were all very impressed with the Alpine Essence support; nothing seemed too much trouble. And what a star Dave is, providing luggage and ski transport, bakery and wood delivery as well as great conversation. The other star performer was Chloe Brown and her cooked meal delivery service. The food was terrific and portions excellent.
We had a great time.Communication was good and instant.Very nice of you to have the chalet cleaned earlier because we arrived early (we stayed in a hotel in Macon and arrived at 12:00). It’s that type ot service that makes one come back.Nice chalet, clean, great view, big enough.Wifi okay, but used my own 5G phone connection because it was 8 times faster. Is not the moet important thing on holiday.Liked the bakkery service and bread was of good quality and taste.Hanah provided excellent advice on chalet buying and renting and took the time to explain.